A journey of compassion:
Lessons learned at a refugee shelter

Joanna (1st left) with the rest of JRS volunteers visited the Perch convalescent home in December 2025.

The trip to Kuala Lumpur, Malaysia was truly an eye-opening experience for me. Over three days, we witnessed the extensive and meaningful work of Kumpulan ACTS, JRS Malaysia, and the Zotung Catholic Refugee Learning Centre in supporting displaced refugees from their homes and communities.

What stood out most was the unwavering passion of the staff and volunteers. Despite limited resources and numerous challenges, they served the refugee communities with compassion, patience, and genuine care driven by the belief in the dignity of every individual. Seeing this level of commitment challenged my own understanding of service, reminding me that meaningful change often begins with quiet acts of love.

At the Perch convalescent home, this simple craft became a bridge between JRS volunteers and Perch residents.

Equally inspiring was the resilience and initiatives of the refugees. Many stepped forward to support one another, assisting in daily operations at the clinic and Perch. Their willingness to give back, despite the uncertainty and hardship, highlighted a strong sense of community and mutual support.

The trip also prompted deep reflection on my privileges and the importance of empathy in a world marked by inequality. It has encouraged me to be more mindful, grateful, and intentional in engaging with issues beyond my immediate surroundings. Ultimately, the journey to Kuala Lumpur was not only a valuable learning experience, but also a call to embody compassion, solidarity, and service in my life.

Article written by Joanna, JRS volunteer.